CUSTOMER REVIEWS
Back in early 2022 we began looking for a hot tub for our holiday home in Cornwall. Local companies were unable to provide what we needed within our time frames so we looked further afield. From our first conversations with Nick it became clear to us that we were dealing with someone passionate about their products and services and dedicated to delivering a high level of customer service. Nick advised on the most appropriate hot tub for our situation which was specifically designed for use in holiday homes and the extra options available to us. It made sense for us to include an air source heat pump into our set up to help with the rising cost of electric. Nick delivered and installed the hot tub in good time and did an awesome job with the installation using some tricks of the trade to ensure the tub and ASHP were in the perfect location. The tub is running like a dream and has been a total game-changer for our holiday property. I cannot thank and recommend Nick enough and wish him and Southdown Spas all the best for the future.
October 25, 2022
I bought my hot tub from Nick just over two years ago and it has been much loved and well used! Recently I required a service and also had noticed a fault developing with not the tub not heating. Nicky and Ben from Southdown Spa came over really quickly to conduct a full service and to repair the heating fault. The fault was not a standard one, and they were determined to get it fixed for me at the lowest possible cost too! They certainly do know their stuff. Completely professional and friendly and I can’t recommend them high enough! Thanks again so much Nicky and Ben 👍🏻
October 15, 2022
We already had our spa, we needed it relocating and a full service as it had been standing, not in use, for almost 2 years. From the 1st call to Nick I was confident Nick was the man for the job. Nick did a visit and arranged it all with no issues. Nick and his team moved, connected and serviced within the morning. Very pleased to have found a local company so helpful and knowledgeable. Great communication from Nick with any questions I asked. I would certainly recommend and will be using Nick @ Southdown Spas in the future for all my hot tub needs.
October 15, 2022
We sold our hot tub to Nick this week and were so impressed with him and his team. Throughout the selling process he was always really helpful and always contactable. He arranged the crane and team of people for the removal and the whole process was seamless. We will be buying a new hot tub sometime next year and will definitely purchase from Southdown Spas. Would highly recommend this company - exceptional service!
November 15, 2021
Southdown spas are a very helpful company and nick and the 3 delivery man are very professional at what they do would really recommend them for a spa thanks jamie
November 15, 2021
Well what can I say?!.... We upgraded from a Lazy Spa Palm Springs and from the very first visit, to deciding which spa, there was no pressure to purchase from Southdown Spas. We chose to purchase our Tornado 6 seater from Nick and haven't looked back. Due to a back injury this is the best purchase that we have made and has helped immensely! His informative advise, knowledge and after sales care is second to none. We know he is only a text away, which is reassuring. We would like to 'THANK YOU' !! and would highly recommend Southdown Spas 🙂
November 15, 2020
Highly recommend! Nick was extremely helpful & knowledgeable! Thankyou so much! If anyone is thinking of buying a hot tub it's got to be Southdown spas!!
November 15, 2020
Very pleased with hot tub from southdown spa, staff really friendly and helpful. They went the extra mile to get it done before my mums birthday with was nice. Any questions we had after it was installed they answered over the phone or they came out to use on the same day to help. A1 service would recommend to everybody who is looking for a hot tub.
November 15, 2020
Over the moon with my spa. Extremely helpful & knowledgable. Great service ,will be recommending!
November 15, 2020
hi.wonderfull.service.and.fitting.experts..if.you.need.a.hot.tub.use.southdown.spa
November 15, 2020
Brilliant service and support. We bought our first hot tub (Master Spa) from here and we weren't oversold a more expensive one. Nick told us the one we chose would be a perfect starter. Great installation and support/after care. I cannot recommend Southdown Spas enough. Very personal sales team who catered for our needs, not their own
November 15, 2019
Buying a hot tub from Nick and his team at Southdown Spas has been a very enjoyable experience. Nick listened carefully to what we as a family were looking to achieve and sold us what we needed. If you like a relaxed, informative, no pressure sales experience then this is the company. And to have Nick personally manage the delivery, install, testing and user training was, for us, evidence that Southdown Spas seek a long and happy future with us. Listen out for his money saving as well as good safe practise tips, again demonstrating they earn their reputation. Thanks Guys. If a prospective client wants to hear for themselves our experience feel free to give them my number - B
November 15, 2019
We Recently bought a Brand New Goodwood spa amazing bit of kit nice design and brilliant functionality easy to use and understand . Nick was very thorough when guiding us through on how to use it and use chemicals and brilliant after sale service We had a night mare with a previous company that supplied a sub standard tub and was dangerous to use and really had a bad time But nick and his company has restored out faith back in purchasing another hot tub and even the delivery went smoothly and didn’t take long at all I can’t Recommend southdown spas highly enough many thanks Mr and Mrs Searle.
November 15, 2019
Recently brought a 2nd hand spa. I was initially very skeptical about purchasing 2nd hand, however I had a lovely gentleman called Nick that that looked after me from start to finish. The spa I brought would have cost me in excess of £10,000 if purchased brand new, I payed a fraction of the price for a spa that still looks and feels as new. Thank you to the whole team at South Down Spa’s myself and my family are thoroughly enjoying our late evenings winding down.
November 15, 2019
From start to finish Nick offered great advice as to which spa would suit my budget. I’m very pleased with the spa supplied to me and would definitely recommend Southdown Spa’s to anyone looking to buy one.
November 15, 2019
Nick did a sterling deal for me on a hot tub. If you are in the market for a hot tub I would recomend giving him a call. Nice guy to boot !
November 15, 2019
Bought my first spa from here at a great reasonable price the staff are very friendly and helpful very happy with there service
November 15, 2019
Recently bought a spa from this company, excellent professional service from start to finish would totally recommend. Thanks guys
November 15, 2019





